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FAQ's

Landing
  • Important Booking Appointment Information
    Bookings are made using the Gloss Genius platform, linked through my website. ​​( 2 Locations Valley Sabrina is For Lake Balboa Location , Pay Attention ) Booking online and in advance is recommended to secure your best choice of appointment dates and times. All services require a valid credit card & non-refundable deposit. This will be applied to your service date. ​ In person payments can be made via , Apple Pay, Zelle, Paypal, Cash & Credit card. Once booked, an email confirmation will be sent with directions & parking options. ​Lake Balboa studio location , address will be provided once appointment is confirmed with deposit . Confirmation will be updated . No refunds on deposits or transferable when booked . Schedule is limited Saturday appointments will be charged 100% of the booking service if cancelled, no exceptions for Valley Appointments. Please advise of relevant health conditions at the time of booking and when filling out your health form so that your esthetician & skin specialist can offer an experience tailored to your specific needs. ​ As always the safety of our clients is important. Sanitation & disinfecting protocols are always practiced and implemented. ​ ** Gift cards can be purchased through the booking portal . Can be redeemed in person and applied to service treatments & products. To redeem for online product purchases only . Please email sabrina@skinbysabrina.com to receive a promo code to apply at check out . Please include gift card number & name or send screen shot of purchase . How to Purchase Click on Book Appointment See Link Here https://sabrinabradley.glossgenius.com/services ( You will be directed to 3rd Booking Gloss Genius ) Click upper left drop down menu with three lines Click on About then you will see " Gift Cards available here " Thank You For more Questions : Contact: sabrina@skinbysabrina or Call Studio durning business hours (310) 921- 8709
  • Cancellation Policy
    IMPORTANT: ANY & ALL appointments made, if canceled, are subject to booked cancellation fee or. non refundable booking deposit will be forfeited. SATURDAYS are subject to FULL Booking fee/ price regardless of time when canceled . If an appointment is cancelled within 48 hours of your appointment time , 100% of the service fee of the booked services will be charged , minus deposit . No Shows will be charged 100% of the booked service. ​ By booking this appointment you agree to the terms and conditions. * Please stop use of any Retinol , Hydroquinone or exfoliating products two days prior to your service date appointment. ​ Thank You
  • Studio Hours
    *By Appointment Only​​* ​ Mon - Valley Location Only 9:00-5:00pm Wed 9:00am- 5:00pm Thur 9:00am - 5:00pm Fri 8:00am- 3:00pm Saturday: 8:00 am - 2:00 pm
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